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Our service

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Our service

Enjoy our 24/7 customer service
Around the clock means that we are available to answer your questions 24/7, on weekends and weekdays. Share your vision, passion and dreams with us and we will do our best to accommodate them. We are glad to recommend a fitting product or we will give you discounts based on our DollsClub Deals.

Before the purchase is after the purchase!
Even after your initial purchase you may contact our customer service at any time. For questions coming up after the purchase or while using one of our dolls, you can always give us a call. In case of holes, tears or unremovable stains we can assist you with additional tips and tricks or especially written manuals to fix the problem as soon as possible. As a last resort, we hold contact to a specialist who is specialized in repairing Sexdolls for your convenience.

Special repair material free of charge
As already mentioned, we will assist you with especially manufacturer repair kits. Many manufacturers charge high prices for TPE-glue, Oil Stain Remover or other replacement parts – we don’t!
In case of damages which you can repair yourself, (tears, holes, stains), we will provide you remedy while explaining how to apply the solution while avoiding additional costs – customer service at its highest level!